Our Managed IT Services
Managed Cyber Protection
Managed Microsoft 365 Protection
Who We Help
We support small and medium-sized businesses that depend on reliable IT, but do not want to build or expand a large internal IT team.
Our managed services are designed for companies that want better protection for their systems, data, and Microsoft 365 environment — with clear responsibilities, transparent scope, and a strong focus on business continuity.
Focused managed services — not unlimited helpdesk support.
We focus on managed protection, backup, security, and recovery services. This allows us to provide a clear, reliable service scope instead of open-ended general IT support.
Why Mirai Digital Solutions?
We combine professional IT expertise with a focused service model built around reliability, protection, and clear responsibilities.
With roots in Germany and Japan, we support businesses that value precise communication, long-term trust, and managed IT services that are clearly defined from the beginning.
How We Work
A clear process from first conversation to ongoing managed protection.
We start by understanding your current IT environment, business risks, and protection needs. From there, we define a clear service scope, prepare a transparent proposal, and guide you through onboarding step by step.
Managed Protection Built Around Business Continuity
Modern businesses depend on reliable systems, protected workloads, and access to their data. Our managed services combine backup, security, and recovery into a focused service model designed to reduce risk and keep your business operational.
Instead of offering open-ended general IT support, we focus on clearly defined protection services for business-critical systems and Microsoft 365 environments.
Frequently Asked Questions
Do you provide general helpdesk support?
No, we do not provide open-ended general helpdesk support. Our services focus on managed protection, backup, security, and recovery within a clearly defined scope. This allows us to provide reliable service boundaries instead of unlimited ad-hoc IT support.
What kind of businesses do you support?
We support small and medium-sized businesses that rely on IT for daily operations and want better protection for their systems, data, and Microsoft 365 environment. Our services are especially suitable for companies that value clear responsibilities, predictable monthly services, and long-term reliability.
What is included in Managed Cyber Protection?
Managed Cyber Protection combines selected backup, security, and recovery services for business-critical systems. The exact scope depends on your environment and service package, but the goal is always the same: reduce risk, protect important workloads, and support recovery when needed.
What is included in Managed Microsoft 365 Protection?
Managed Microsoft 365 Protection helps protect business-critical Microsoft 365 data, email, and collaboration services. Depending on the agreed scope, this may include Microsoft 365 backup, email security, archiving, and recovery options.
Our Microsoft 365 protection packages include unlimited backup storage for Microsoft 365 data within the agreed service scope, helping keep pricing predictable as your data grows.
Can you support customers in Germany and Japan?
Yes. Mirai Digital Solutions works with a Germany–Japan perspective and supports communication in German, English, and Japanese. This makes our services especially suitable for businesses that operate internationally or value native German and Japanese communication.
Do you operate infrastructure in Germany and Japan?
Yes. We operate infrastructure with datacenter locations in both Germany and Japan. Depending on the selected service, customer location, and agreed setup, this can help us design solutions with regional availability, performance, and data-location preferences in mind.
How does the free consultation work?
The free consultation is a first conversation to understand your situation, your current IT environment, and your protection needs. It is not a sales obligation. The goal is to check whether our managed services are a good fit and what a sensible next step could look like.
LET’S TALK ABOUT YOUR IT PROTECTION
Ready to make your IT protection more reliable?
Book a free consultation and let’s discuss your systems, Microsoft 365 environment, and business continuity needs.