We manage your IT,
so you can focus on your business.
Managed IT ServicesTechbig 2
Managed Security, backup, and recovery
for your business-critical workloads.
Managed Cyber Protection
Backup, secure, and recove
your business-critical Microsoft 365 data.
Managed Microsoft 365 Protection

Focused managed protection services for business-critical systems and Microsoft 365 environments.

Our Managed IT Services

Who we help

We support small and medium-sized businesses that depend on reliable IT, but do not want to build or expand a large internal IT team.

Our managed services are designed for companies that want better protection for their systems, data, and Microsoft 365 environment — with clear responsibilities, transparent scope, and a strong focus on business continuity.

  • Small and medium-sized businesses with business-critical IT systems
  • Companies that want managed backup, security, and recovery instead of ad-hoc support
  • Teams using Microsoft 365 for daily communication and collaboration
  • Businesses in Germany or Japan that value clear communication and reliable service boundaries

Focused managed services — not unlimited helpdesk support.

We focus on managed protection, backup, security, and recovery services. This allows us to provide a clear, reliable service scope instead of open-ended general IT support.

FOCUSED MANAGED IT SERVICES

Why Mirai Digital Solutions?

We combine professional IT expertise with a focused service model built around reliability, protection, and clear responsibilities.

With roots in Germany and Japan, we support businesses that value precise communication, long-term trust, and managed IT services that are clearly defined from the beginning.

Germany & Japan Focus

Native German and Japanese communication, combined with an understanding of European and Japanese business expectations.

Certified IT Professionals

Delivered by certified IT professionals with practical experience in infrastructure, backup, security, and cloud environments.

Clear Scope

Focused managed services with transparent responsibilities, defined boundaries, and no open-ended helpdesk model.

Protection First

Backup, security, and recovery designed around business continuity and risk reduction.

LET'S GET STARTED

How We Work

A clear process from first conversation to ongoing managed protection.

We start by understanding your current IT environment, business risks, and protection needs. From there, we define a clear service scope, prepare a transparent proposal, and guide you through onboarding step by step.

01

Free Consultation

We discuss your needs and check whether our managed services are a good fit.

02

Initial Assessment

We review the systems, data, and Microsoft 365 environment you want to protect.

03

Clear Service Proposal

You receive a defined scope, transparent responsibilities, pricing, and clear next steps.

04

Onboarding

We configure the agreed backup, security, and recovery services and validate the setup before ongoing operation begins.

05

Ongoing Managed Protection

We operate the services within the agreed scope and support backup, protection, and recovery actions when needed.

Our Approach

Managed Protection Built Around Business Continuity

Modern businesses depend on reliable systems, protected workloads, and access to their data. Our managed services combine backup, security, and recovery into a focused service model designed to reduce risk and keep your business operational.

Instead of offering open-ended general IT support, we focus on clearly defined protection services for business-critical systems and Microsoft 365 environments.

Backup & Recovery

Protect critical systems and data with managed backup policies and recovery options.

Security & Protection

Reduce cyber risk with managed endpoint protection and security-focused service design.

Microsoft 365 Protection

Protect business-critical Microsoft 365 data, email, and collaboration services.

Clear Responsibilities

Know what is covered, how we work, and where responsibilities are defined.

Having Questions?

Frequently Asked Questions

No, we do not provide open-ended general helpdesk support. Our services focus on managed protection, backup, security, and recovery within a clearly defined scope. This allows us to provide reliable service boundaries instead of unlimited ad-hoc IT support.

We support small and medium-sized businesses that rely on IT for daily operations and want better protection for their systems, data, and Microsoft 365 environment. Our services are especially suitable for companies that value clear responsibilities, predictable monthly services, and long-term reliability.

Managed Cyber Protection combines selected backup, security, and recovery services for business-critical systems. The exact scope depends on your environment and service package, but the goal is always the same: reduce risk, protect important workloads, and support recovery when needed.

Managed Microsoft 365 Protection helps protect business-critical Microsoft 365 data, email, and collaboration services. Depending on the agreed scope, this may include Microsoft 365 backup, email security, archiving, and recovery options. Our Microsoft 365 protection packages include unlimited backup storage for Microsoft 365 data within the agreed service scope, helping keep pricing predictable as your data grows.

Yes. Mirai Digital Solutions works with a Germany–Japan perspective and supports communication in German, English, and Japanese. This makes our services especially suitable for businesses that operate internationally or value native German and Japanese communication.

Yes. We operate infrastructure with datacenter locations in both Germany and Japan. Depending on the selected service, customer location, and agreed setup, this can help us design solutions with regional availability, performance, and data-location preferences in mind.

The free consultation is a first conversation to understand your situation, your current IT environment, and your protection needs. It is not a sales obligation. The goal is to check whether our managed services are a good fit and what a sensible next step could look like.

LET’S TALK ABOUT YOUR IT PROTECTION

Ready to make your IT protection more reliable?

Book a free consultation and let’s discuss your systems, Microsoft 365 environment, and business continuity needs.